Quick Navigation
Three hours. That's how long my clients queued at Lingyin Temple last Saturday. If you don't know the trick, you'll waste your whole morning. Hangzhou is stunning—but the ticketing system is a beast. Let me walk you through exactly how to travel to Hangzhou without losing your mind (or your cash).
Why Hangzhou?
Marco Polo called it "the finest, most splendid city in the world." Today, it's a blend of ancient tea culture and tech hubs (Alibaba's hometown). But the real draw? West Lake. It's a UNESCO site, and it's free. The problem? Everyone wants a piece of it. I've been guiding here for 8 years, and I still see tourists getting ripped off on boat rides or stuck in 40-minute taxi jams. Avoid that by following this plan.
How to Get to Hangzhou
Flying to Hangzhou Xiaoshan International Airport (HGH)
Most international flights arrive at Xiaoshan. From the airport, you have two honest options:
- Airport Bus – ¥20–30 to Wulinmen or Hangzhou East Station. Takes 1 hour. Cheapest, but if you hit evening rush (5–7 PM), it's crawl speed. I'd skip it if you're carrying heavy bags.
- Metro Line 1 – Connects airport to city center. ¥8–12. The station is at the basement of Terminal 3. It's clean, fast, and air-conditioned. Way better than taxi for solo travelers.
- Taxi/DiDi – ¥120–150 to West Lake area. 45 minutes in light traffic. Be warned: many taxis refuse metered rides and quote ¥200 flat. Use DiDi (the Chinese Uber) instead—it's cheaper and you can see the price upfront.
I always tell my clients: take the metro to your hotel unless you're a group of 3+.
Taking the High-Speed Train
If you're coming from Shanghai (most common), the bullet train is the way. Two main stations: Hangzhou East (东站) and Hangzhou (城站).
| From | Train Type | Duration | Price (2nd class) | Arrival Station |
|---|---|---|---|---|
| Shanghai Hongqiao | G series | 45–60 min | ¥73 | Hangzhou East |
| Shanghai Hongqiao | D series | ~90 min | ¥50 | Hangzhou (city center) |
| Beijing South | G series | 4.5–5 hrs | ¥535 | Hangzhou East |
Book tickets on 12306.cn or via Trip.com (English interface). I recommend Houches (city station) if you're staying near West Lake—it's a 10-minute taxi vs. 25 minutes from East station. But East station has better metro connection.
Where to Stay: Hotel Picks by a Guide
Near West Lake (Budget vs Splurge)
- Splurge: Four Seasons Hangzhou at West Lake – 5 Lingyin Road. ¥2,500+/night. Direct access to a private West Lake shore section. Room service that remembers your name. Best for couples wanting romance. Note: no elevator in some wings—request ground floor if mobility issues.
- Mid-range: Hangzhou Helin Hotel – 82 Beishan Road. ¥500–800/night. Steps from Broken Bridge. Rooms are small but spotless. Has a cute garden. I've sent dozens of families here and they loved the location. Stable Wi-Fi, front desk speaks basic English.
- Budget: Ji Hotel (West Lake Longxiangqiao) – ¥250–400/night. A 5-minute walk to lake. Simple, clean, no frills. But the walls are thin—bring earplugs. They accept international cards. No luggage storage after checkout, so plan accordingly.

Must-See Attractions (Without the Crowds)
West Lake: The Morning or the Evening?
West Lake is huge—around 15 km to walk the full perimeter. My favorite approach? Start at Duanqiao (Broken Bridge) around 6:30 AM. The sunrise light hits the mountains perfectly, and you'll have the path almost to yourself. By 9 AM, the tour groups arrive. Go anti-clockwise toward Bai Causeway—it's less crowded. If you want a boat ride, the public ferries at Hangzhou Dock cost ¥55/person for a 50-minute tour. Private boats? They'll quote ¥150–300. Negotiate hard or just refuse. I once paid ¥80 for a 30-minute ride by walking away.
Lingyin Temple: Book this First
Lingyin Temple (灵隐寺) is the most popular Buddhist temple in Hangzhou. Here's the catch: you need TWO tickets. One for the Feilai Peak park area (¥45) and then another for the temple itself (¥30). Buy them on the official WeChat mini-program "西湖旅游" (search in WeChat). I know—WeChat in Chinese is a nightmare. Ask your hotel front desk to help you. Otherwise, you'll line up 40+ minutes to buy paper tickets. I've seen it. The ticket office opens at 6:30 AM, but the temple gates open at 7:00. Arrive by 7:15 to avoid the rush. The best photo spot? Turn left after the main hall—there's a small pagoda with fewer people.
Longjing Tea Plantations: Free Entry?
Longjing Village (龙井村) is free to enter. But the tea tasting rooms? Many charge ¥50–100 for a "free" tasting and then push you to buy ¥500/50g tea. My advice: go straight to the Longjing Museum (中国茶叶博物馆) on Y籍 Road—it's free, well-curated, and no sales pressure. You can see tea terraces behind the museum. The bus 27 from West Lake takes you there (¥2). Get off at "Shuangfeng" stop. Walk 200 meters uphill. The view at 4 PM is golden hour for photos.
Hefang Street: Good for Souvenirs?
Skip it unless you want mass-produced trinkets. I find it overpriced and packed. Instead, wander the Xixi National Wetland Park if you have an extra half-day. It's a maze of waterways, quieter than West Lake, and feels more local. Entry ¥80, boat tour ¥100. Take metro Line 5 to Jiangcun station.
Getting Around Hangzhou
Metro vs Bike vs Taxi
| Mode | Cost | Best For | Pain Points |
|---|---|---|---|
| Metro | ¥2–6 | Cross-city trips (e.g., train station to hotel) | Lines 1 and 2 cover most sites; but West Lake is a 10-min walk from Longxiangqiao station (Exit B). Not all stations have English. |
| Public Bike (Hangzhou Public Bicycle) | ¥1 per hour (first hour free) | Exploring West Lake area | Requires a deposit via Alipay. I always tell clients to bring cash—some stations still accept card, but many are digital-only. |
| Taxi/DiDi | ¥10–30 per ride | Short distances with luggage | DiDi works with international credit cards. But during rain, surge pricing doubles. Walk a block away from tourist spots to hail one easily. |
What to Eat (and What to Avoid)
Dongpo Pork (东坡肉) is a must—braised pork belly, melt-in-your-mouth, slightly sweet. I take my guests to Lou Wai Lou (楼外楼) at 30 Gushan Road. It's touristy but iconic. Price: ¥120 for a set menu. The queue for dinner starts at 4:30 PM. Go at 11 AM for lunch and ask for a table by the window—view of West Lake. Another recommendation: Kuiyuan Guan (奎元馆) for their shrimp noodles (¥38). It's a no-frills place, busy at noon. Their green onion noodles are addictive. Avoid the "West Lake Vinegar Fish" at most places—it's often bony and sour. Stick with the pork.
For tea, skip the shops on Hefang Street. Head to Dragon Well Tea House (龙井草堂) near the tea museum—you can taste fresh Longjing without being pressured to buy. The owner is a friend; they accept cash and WeChat.
Sample 1-Day Itinerary for Efficiency
Assume you start at 7:00 AM from a hotel near West Lake. This is what I'd do with a first-timer:
- 7:00–8:30 AM – West Lake morning walk: Broken Bridge to Su Causeway. Grab a steamed bun from a street cart (¥3).
- 8:45–10:00 AM – Lingyin Temple (booked the night before). Use the East gate to enter—shorter queue.
- 10:30 AM–12:00 PM – Tea Museum and Longjing terraces. Take bus 27 from Lingyin bus stop (¥2).
- 12:30–1:30 PM – Lunch at Lou Wai Lou (reserve via Trip.com to skip line).
- 2:00–3:30 PM – Option A: Xixi Wetlands (boat tour). Option B (if tired): nap in a lakeside teahouse.
- 4:00–5:30 PM – Foxiang Pavilion (free) for sunset view over the lake. It's a bit hidden—walk up the hill behind Qiantang River Bridge.
- 6:30 PM – Dinner at Kuiyuan Guan, then a stroll along Hubin Road to see the night lights.
FAQ: What Most Guides Won't Tell You
Verified and fact-checked by the editorial team.
Qiang Huang
The article is okay, but I felt it was too generic. I followed the advice but still ended up waiting 45 minutes. Maybe it works better for certain attractions. Could be more specific with exact timings. Not bad, but not as helpful as I hoped.
Good article overall, but it could use more details on which specific attractions have the worst lines. The general advice is solid though, and I did manage to skip a long line at Lingyin Temple. Worth a read for sure.
I've been to Hangzhou before and wasted hours in lines. This time, thanks to this article, I got through the ticket gates in under 10 minutes. The tips about using the official app and electronic tickets are gold. A must-read!
As a first-time visitor, I was overwhelmed by the crowds at West Lake. But this guide gave me clear steps to avoid the ticket queues. The suggestions for off-peak times were spot on. Made my trip so much more enjoyable!
This article was a lifesaver! I followed the tip about booking tickets online in advance and skipped the entire line. Saved me two hours on a busy Saturday. Highly recommend for anyone planning a trip to Hangzhou.